Disaster Recovery Assessment: The clients current business resumption and IT Infrastructure disaster recovery plans and capabilities are reviewed and risks identified. Plans and capabilities are evaluated against industry best practices. Risks and recommended corrective action approaches are documented in a comprehensive report, and summarized in a final assessment presentation.
Strategy Development: This service develops and documents the client strategic direction through the execution of a Business Impact Analysis (BIA). The results are used to create a roadmap of the steps necessary to achieve strategic business objectives.
Recovery Infrastructure Architecture Definition: Resources such as, hardware, software, supplies, services, standby equipment, and vendor contracts are evaluated to develop the infrastructure necessary to support the client's recovery strategy. The architecture created, defines resources needed to support the recovery timeline, strategies for emergency response, IT recovery, and business area recovery and resumption.
Recovery Plan Development & Update: Utilizing the established strategy, and defined Infrastructure Architecture; or, the results of a plan assessment, this service develops and updates the detailed plans necessary to ensure a successful IT recovery and business resumption. Client personnel are trained on the recovery process and recovery plans are exercised.
Recovery Management Exercise and Audit: This service provides the planning, execution and audit of a recovery exercise. Exercise options include a paper walkthrough or actual production fail-over. A planning session is held to review the roles and responsibilities of each member of the recovery team, as well as departmental responsibilities. We serve as the exercise leader, or provide support to the clients recovery coordinator during the actual exercise execution. A post exercise audit is conducted and results documented including corrective action approaches, and a presentation of the audit findings is delivered.