Infinium Technologies Project Delivery Methodology: supports the ITIL Solution Support Framework. Each service we provide conforms to established project delivery requirements.
Communication: to ensure expectations and requirements are met for each service, effective communication processes are established to include requirements for progress and status reports.
Quality Assurance: to improve our delivery practices we utilizing a Price of Non-Conformance metric to assess our services effectiveness.
Interaction between IT Best Practices Processes, Service Level Management, and Business Requirements
Service Level Management
- Establish
- Implement
- Manage
- Management Information
IT Service Continuity
- Initiation
- Requiements & Strategy
- Implementation
- Operational Management
IT Financial Management
- Budgeting
- IT Acounting
- Charging
- Management Information
Capacity Management
- Demand Management
- Modeling
- Sizing
- Plan
- Monitoring
- Analysis
- Tuning
- Implementation
- Data Store
Availability Management
- Determining Requirements
- Plan
- Monitoring Availability
- Monitoring Serviceability
Infinium Technologies, Inc.
275 Mars Hill Road | Powder Springs, GA 30127
General Sales: 866-298-6212 | Fax: 404-393-9739
Email:
sales@infiniumusa.com